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Awards and Talks
- National Association of Government Communicators (NAGC) Gold Screen Competition, April 2008.
- Hammer Award, 1998.
- “No Gobbledygook” Awards, 1999 and 2000.
- "Most Humorous Broadcast" Award and "Lowest Cost Per Student" Award, One-Touch Knowledge Systems, 2000.
- Award of Merit from the Society of Technical
Communications, 2001.
- Gold Screen Award, 2002.
- Mercer, M. and Kleimann, S. (May 1999) Changing a Bureaucracy One Paragraph at a Time. Clarity: The Journal of the International Association Promoting Plain Legal Language.
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